Legal
DaBalina Shipping & Returns Policy
Thank you for choosing DaBalina. We’re committed to providing you with a seamless and satisfying shopping experience. Please review the information below regarding our shipping and returns process.
Complimentary Shipping on Orders Over $300
• Enjoy free standard shipping on all orders over $300.
• For orders under $300, shipping costs will be calculated at checkout.
Order Processing Time
• Orders are processed within 1–3 business days (excluding weekends and holidays).
• Once your order ships, you will receive a confirmation email with tracking details.
Estimated Delivery Times
• Standard Shipping: Delivery is estimated within 5–7 business days following order processing.
• Please note: Delivery times may vary based on your location or unexpected delays.
Returns & Exchanges
• Returns are accepted within 14 days of delivery. To initiate a return, please [click here].
• Items must be returned in their original condition — unworn, undamaged, and with all original packaging, including the garment bag.
• Returns that show signs of wear, stains, or missing packaging will not be eligible for store credit.
• We kindly ask that you inspect your item carefully before returning to ensure it meets all return criteria.
Final Sale Items
• All sale items are final and are not eligible for return or store credit.
• For hygiene reasons, underwear is final sale and cannot be returned.
Store Credit
• When issued, store credit is valid for six months from the date of issuance.
Order Cancellations
• DaBalina reserves the right to cancel any order at our discretion. In such cases, a full refund will be processed.
Contact Us
For assistance or any questions, please reach out to us at shopdabalina@gmail.com. Our team is always happy to help.
Thank you for shopping with DaBalina. We’re honored to be part of your wardrobe and your nights out.